Terms and Conditions
Effective Date: January 1, 2025
Welcome to ComfortYom.com ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website and food delivery services. By accessing or using our website or placing an order, you agree to be bound by these Terms.
1. Service Overview
ComfortYom.com is an online platform that offers freshly prepared meals for delivery. Due to current availability, our services are only available on Saturdays and Sundays. Orders must be placed in advance as specified on our website.
2. Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services. By using ComfortYom.com, you confirm that you meet this requirement.
3. Ordering and Delivery
- Orders must be placed by the deadline stated on our website for weekend delivery.
- Deliveries are made only on Saturday and Sunday, and we cannot accommodate requests for other days at this time.
- Delivery availability may be limited by location and subject to change.
- Customers are responsible for providing accurate delivery information. We are not liable for delays or failed deliveries due to incorrect details.
4. Cancellations and Refunds
- Orders can be canceled up to 24 hours before the scheduled delivery day.
- Cancellations made after this period may not be eligible for a refund.
- Refunds are issued at our discretion and may take up to 7 business days to process.
5. Menu and Allergens
- Our menu may change without notice based on ingredient availability.
- We strive to identify allergens in our dishes, but ComfortYom.com is not liable for allergic reactions. Please contact us with any specific concerns before ordering.
6. Limitations of Liability
ComfortYom.com shall not be held liable for any damages arising from the use or inability to use our service, including but not limited to delivery delays, incorrect orders, or food quality issues. Our total liability in any circumstance shall not exceed the value of the order placed.
7. Intellectual Property
All content on ComfortYom.com, including text, images, logos, and recipes, is the property of ComfortYom.com or its licensors. You may not reproduce, modify, or distribute any content without our written permission.
8. Modifications to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are made constitutes your acceptance of the revised Terms.
9. Governing Law
These Terms are governed by the laws of the State in which ComfortYom.com operates, without regard to its conflict of law principles.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Phone: 623-252-1043
Email: support@comfortyom.com